UPDATE
April 6, 2020
Starting April 6, new public health recommendations ask everyone to wear a mask in public. For everyone’s safety, when you come to the shop please wear a mask (or similar face covering). If you’re unable to do so, we may ask you to wait outside while we look at your bicycle.
Please use our appointment booking link to schedule a free bicycle repair cost estimate or to schedule your bicycle pick up.
If you have specific questions and you’re not sure if this kind of appointment is what you need, please email us at broadway@broadwaybicycleschool.com or call the shop at 617.868.3392 with your questions.
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PRIOR COVID19 UPDATES:
April 3, 2020
In light of COVID19, we have had to adjust our hours of operation. Broadway will be open from 10am – 6pm Monday through Saturday. Please use our appointment booking link to schedule a free bicycle repair cost estimate or to schedule your bicycle pick up.
If you have specific questions and you’re not sure if this kind of appointment is what you need, please email us at broadway@broadwaybicycleschool.com or call the shop at 617.868.3392 with your questions.
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March 28, 2020
In the interest of keeping our staff and community safe during the COVID19 pandemic, we will be moving to appointment-only services. Please use our appointment booking link to schedule a free bicycle repair cost estimate or to schedule your bicycle pick up.
Why appointments? Prior to COVID19, Broadway was always a walk-in service shop. In order to prioritize the health of our staff, customers, and community we will be offering appointment-based services for the duration of the pandemic. Appointments allow for proper social distancing between customers and with staff. We will continue to only have one customer in the shop at a time. When COVID19 restrictions come to an end, we will revisit the walk-in services we have always utilized. If you’re stranded with a flat, knock on the door and we’ll do our best for you.
Please use our online scheduler to choose one of the available times for your free cost estimate for repair services, or to pick up your bicycle. Please let us know what kind of service you’re interested in, any questions you might have, or other details we should know. If accessing this scheduling tool causes any issues for you, please call the shop directly at 617.868.3392 during regular operating hours.
Appointments are for diagnostic and discussion of bicycle repair services. After taking a look at your bicycle, we’ll go over anything that is of concern to you and any work we might recommend. After you decide if you’d like to utilize our services, we will provide a timeline for those services and ask you to leave your bike with us. We’ll take great care of your bicycle! Please do not leave bicycles locked outside overnight, we cannot guarantee their safety. All repair services need to be booked in person.
If you have specific questions and you’re not sure if this kind of appointment is what you need, please email us at broadway@broadwaybicycleschool.com or call the shop at 617.868.3392 with your questions.
You can also book an appointment with us at: broadwaybicycle.youcanbook.me
More about appointments can be found here: https://broadwaybicycleschool.com/news/service-appointments/
Thank you for your patience during these difficult times. Please keep safe out there!
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March 24, 2020 12pm
Cambridge, MA has declared bicycle repair an essential service for transportation. Broadway will remain open for bicycle repair services. We will not be offering classes, stand time, or instruction for the foreseeable future. General sales are also not permitted at this time by the city of Cambridge.
We will continue to update this page as the COVID19 situation evolves.
Thank you for your continued support. We hope you’re all staying safe and healthy and wish the same for all those you care about.
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March 23, 2020
As our friends have started to lose hours at work, as our favorite restaurants have had to close, and our kids have had to stay home from school, the reality of COVID19 has really started to sink in. As a shop, we’ve already changed to a one-at-a-time customer model, only allowing one patron in at a time to best allow for social distancing in the interest of public health.
As you may have heard, MA Governor Charlie Baker has ordered that all nonessential businesses must close due to COVID19 concerns. As of this writing, there has been no clear directive about bicycle transportation and associated repair businesses. Broadway and the rest of the cycling community continue to advocate for the essential designation of cycling transit and those entities that support it. Other cities and states have placed priority on bicycling as an essential part of transit, we hope Massachusetts will too.
While we seek clarification from state and local government, we want to keep you up to date. To meet the requirements of this state order, Broadway will have to close by noon tomorrow March 24, until at least April 7 (the dates of the order, as of this writing). We have applied to be listed as an essential business, as are many bicycle repair businesses.
If you need to pick up your bicycle please contact the shop directly.
We will endeavor to stay open to the extent it is healthy and possible to do so. We will continue to make sure that our community’s bicycle transportation needs are supported during this difficult time. We ask for your patience in these rapidly changing circumstances. We would also like to thank you for your continued support of Broadway.
We hope you’re all staying safe and healthy and wish the same for all those you care about.
